SMART TOOLS · CLAIMS ELIGIBILITY ADVISOR

Will Your Claim Be Paid? Understand Before You Submit.

Assess Your Claim

Claims Eligibility Assessment

This tool provides a preliminary assessment of your claim's eligibility based on standard South African insurance principles. It is not a guarantee of payment. All information you provide is processed confidentially and not stored.

Policy Type *

Your Relationship to the Insured *

Policy Start Date *

Date of Insured Event *

Waiting Period Status *

Cause / Nature of the Event *

Documents Currently in Hand

Additional Details (optional)

We Understand This Is Difficult

If you are going through a bereavement or a difficult claim process, we hope this tool gives you clarity and confidence. For personal support, contact the Ombud for Long-term Insurance at ombud.co.za or the Ombud for Short-term Insurance at osti.co.za.